Dedication |
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v | |
Author Bios |
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vi | |
Acknowledgments |
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ix | |
Introduction |
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xi | |
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xi | |
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Organization and Structure |
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xii | |
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Leveraging a Consumer Panel |
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1 | (18) |
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What Are Consumer Panels? |
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1 | (2) |
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The Uses of Continuous Consumer Panels |
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3 | (2) |
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The Uses of Discontinuous Consumer Access Panels |
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5 | (1) |
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The Power of Causality, Control, and Disaggregation |
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6 | (2) |
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What Are the Key Challenges for Panels? |
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8 | (3) |
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A Brief History of Panels |
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11 | (2) |
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Major Full-Service Panel Operations |
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13 | (4) |
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17 | (2) |
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Conventional and Creative Uses of Consumer Panels |
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19 | (26) |
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Consumer Purchase and Consumption Behavior |
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20 | (2) |
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Marketers' Uses of Continuous Panel Data |
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22 | (15) |
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Academic Uses of Consumer Panels |
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37 | (3) |
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Marketers' Uses of Discontinuous Panel Data |
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40 | (4) |
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44 | (1) |
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How Are Consumer Panels Biased? |
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45 | (24) |
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Sample Cooperation in Consumer Panels |
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46 | (2) |
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Sample Biases in Offline Panels |
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48 | (6) |
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Sample Biases in Online Panels |
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54 | (4) |
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Estimating and Correcting Panel Biases |
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58 | (6) |
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Panel Maintenance Policies |
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64 | (3) |
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67 | (2) |
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Courting Panelists and Collecting Data |
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69 | (29) |
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70 | (10) |
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Panel Compensation and Retention |
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80 | (7) |
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Frequency of Data Collection |
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87 | (3) |
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Diary Forms and Panel Cooperation |
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90 | (6) |
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96 | (1) |
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97 | (1) |
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Improving Panel Accuracy and Reporting |
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98 | (22) |
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What Are the Sources of Reporting Errors? |
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98 | (2) |
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Assessing Reporting Accuracy |
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100 | (6) |
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How Can Changes in Question Wording Influence Accuracy? |
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106 | (1) |
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How Can Changes in the Number of Questions Influence Accuracy? |
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107 | (3) |
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How Accurate Are Diary Records Compared with Survey Recall? |
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110 | (8) |
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118 | (2) |
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The Accidental Conditioning of Consumer Panels |
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120 | (12) |
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The Big Picture of Conditioning |
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121 | (1) |
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Recruitment-Related Conditioning |
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122 | (1) |
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The Three Forms of Short-Term Conditioning |
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123 | (7) |
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The Long-Term Effects of Conditioning |
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130 | (1) |
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131 | (1) |
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Processing Data and Projecting Results |
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132 | (13) |
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133 | (4) |
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137 | (2) |
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Using Panel Data to Make Projections to General Populations |
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139 | (3) |
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142 | (1) |
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143 | (2) |
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The Costs of Operating a Panel |
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145 | (14) |
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Cost Components of Data Collection |
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146 | (8) |
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Costs of Data Processing and File Maintenance |
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154 | (2) |
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Costs of Report Preparation and Analysis |
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156 | (1) |
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The Cost of Consumer Panels Relative to Alternatives |
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157 | (1) |
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158 | (1) |
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Choosing a Consumer Panel Service |
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159 | (10) |
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Twelve Points in Choosing a Panel Service |
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159 | (9) |
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168 | (1) |
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Building a Successful Convenience Panel |
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169 | (23) |
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Ideas for Leveraging Convenience Panels |
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170 | (3) |
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How Can Convenience Panelists Be Recruited? |
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173 | (7) |
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How Should Panelists Be Compensated? |
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180 | (5) |
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How Can Panelists Be Retained? |
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185 | (3) |
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How Can the Costs of Convenience Panels be Minimized? |
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188 | (2) |
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190 | (2) |
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192 | (19) |
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Predicting the Future: Richer Experiences and Richer Data |
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193 | (6) |
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199 | (5) |
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Recommendations for Future Consumer Panel Researchers |
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204 | (5) |
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209 | (2) |
References |
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211 | (4) |
Recommended Readings |
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215 | (10) |
Index |
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225 | |