Demonstrating Results

by
Format: Paperback
Pub. Date: 2005-12-30
Publisher(s): ALA
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Table of Contents

List of Figures
vii
Preface ix
Acknowledgments xi
Introduction xiii
The What, When, and Why of Outcome Measurement
1(18)
Determine Outcomes
19(13)
Make the Outcomes Measurable
32(10)
Design the Data Plan
42(21)
Prepare for Implementation
63(13)
Make the Most of Your Results
76(37)
Sample Candidate Outcomes
83(4)
Measuring Staff Training Outcomes
87(15)
Sample Confidentiality Forms
102(2)
Tips on Developing Questionnaires
104(3)
Data Preparation, Coding, and Processing
107(3)
Sampling
110(3)
Glossary
113(4)
Selected Bibliography: Outcome Measurement
117(4)
Additional Resources: Data Collection and Analysis
121(36)
Program Suitability for Outcome Measurement
127(2)
If-Then Exercise
129(2)
Outcome Selection
131(2)
Interim and Long-Range Outcomes
133(2)
Inputs, Outputs, and Outcomes
135(2)
Indicator Selection Criteria
137(3)
Outcome Statement or Objective
140(1)
Selecting a Data Collection Method
141(3)
Relevance of Questions in a Data Collection Instrument
144(1)
Data Plan
145(5)
Outcome Measurement Plan
150(4)
Action Plan
154(1)
Communicate Your Results
155(1)
Use Your Results to Move Forward
156(1)
Index 157

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