Discipline Without Punishment,9780814473306

Discipline Without Punishment

by
Edition: 2nd
ISBN13: 9780814473306
ISBN10: 081447330X
Format: Paperback
Pub. Date: 2006-03-10
Publisher(s): Amacom Books
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Summary

First published in 1995, this all-time classic of performance management is now updated with a chapter on solving attitude problems, a revised chapter on termination and more.

Author Biography

Dick Grote (Addison, TX) is Chairman and CEO of Grote Consulting Corp., and the author of The Complete Guide to Performance Appraisal, The Performance Appraisal Question and Answer Book, and Forced Ranking: Making Performance Management Work. His articles have appeared in Harvard Business Review, The Wall Street Journal , and many other publications.

Table of Contents

1. The Birth of Discipline Without Punishment
1(26)
Part I: Building Superior Performance 27(32)
2. Recognizing Good Performance
29(16)
3. Solving People Problems
45(14)
Part II: Performance Improvement 59(64)
4. Preparing for a Performance Improvement Discussion
61(26)
5. Conducting the Performance Improvement Discussion
87(36)
Part III: Discipline Without Punishment 123(116)
6. The Mechanics of Discipline Without Punishment
125(19)
7. Decision Making Leave
144(24)
8. Discharge
168(13)
9. Solving Attendance and Attitude Problems
181(16)
10. The Administration of the Discipline System
197(14)
11. Creating a Discipline Without Punishment System
211(28)
Appendix A. Discussion Worksheet: Pre-Meeting Checklist 239(2)
Appendix B. Discussion Worksheet: Post-Meeting Summary 241(2)
Appendix C. Sample Memo: Reminder 2 243(2)
Appendix D. Sample Memo: Decision Making Leave 245(2)
Appendix E. Sample Policy Matrix 247(2)
Index 249(8)
About the Author 257

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