Net Words: Creating High-Impact Online Copy

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Edition: 1st
Format: Paperback
Pub. Date: 2001-12-17
Publisher(s): McGraw-Hill Education
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Summary

A guide to creating copy that connects with customersshy;shy;and makes the saleAdvertising and promotion professionals have long known that, while bells and whistles may grab a customer's attention, words make the sale. Yet, nearly a decade into the Web revolution, E-commerce professionals are just now waking up to the fact that the usual high-tech, graphics-heavy approach to site design is bad for business.Net Wordsexplores the reasons why and makes a strong case for a revolutionary new approach to copywriting tailored to the unique demands of a powerful new medium. With the help of dozens of examples of successful and unsuccessful on-line writing, author Nick Usborne shows readers how to harness the power of the written word for the Web. Readers learn how to imbue a business with a distinctive on-line "voice" and use it to forge lasting bonds with customers, increase market share, and close sales.

Author Biography

Nick Usborne has written hundreds of articles on the subject of marketing and online writing. Many of these can be found by searching the archives of Clickz.com and Business 2.0. Nick is also a highly respected consultant and much-requested speaker for conferences and corporate meetings and seminars. More details are available through his site at www.nickusborne.com.

Table of Contents

Foreword ix
Acknowledgments xi
Introduction xiii
Everything Changes Online
1(15)
Allow Copywriters to Do Great Work
16(14)
Only Words Will Set You Apart
30(15)
The Velocity of Words
45(16)
Words Build Relationship
61(17)
Can the Web Be a Store?
78(10)
Close the Sale
88(14)
Think Like a Direct Marketer
102(22)
Email---Where Copy Is King
124(27)
The Language of Personalization
151(12)
Service with a Smile
163(10)
Writing Newsletters
173(17)
Copywriting Online Is Different
190(18)
The Heart of a Great Copywriter
208(18)
10 Easy Wins with Strong Copy
226(17)
An Online Writer's Manifesto
243(8)
Index 251

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